Terms of Service
Last updated: 10 September 2026
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[LEGAL ENTITY NAME] · [REGISTERED BUSINESS ADDRESS] · [GOVERNING JURISDICTION]. Every occurrence is bracketed in the text below.
This document is a solid, specific starting point written around how WELLTH actually operates. It has not been reviewed by a lawyer. Have the health-tech attorney referenced in the Portal PRD review it before relying on it.
These terms govern your use of wellthmastery.com and any coaching services provided by [LEGAL ENTITY NAME] trading as WELLTH Mastery. By using this site or applying for an engagement, you agree to them.
WELLTH is not medical care. We provide health, performance and life coaching. We do not diagnose, treat, cure or prevent any disease, and nothing we provide is a substitute for advice from a qualified physician. Always consult your doctor before changing how you train, eat, sleep or supplement, particularly if you have a medical condition or take medication. If you think you are having a medical emergency, contact emergency services.
1. Services
WELLTH provides one-to-one coaching built around your circumstances, which may include assessment, protocol design, training and nutrition guidance, habit and mindset work, and access to our client portal. The specific scope, duration and deliverables of your engagement are set out in the separate agreement you sign before it begins. If anything in that agreement conflicts with these terms, that agreement governs.
2. Applications and admission
Engagements are by application. Submitting an application or booking a call does not create a contract or guarantee that we will offer you a place. We may decline any application at our discretion, including where we believe coaching is not appropriate for your situation.
3. Fees and payment
- Fees are quoted per engagement and confirmed in writing before you commit. There is no public price list because scope varies.
- Fees are payable in advance or on the schedule stated in your agreement.
- Fees are quoted in [CURRENCY] and exclude any taxes that may apply.
- Payments are handled by a third-party payment processor. We do not store your full card details.
- If an instalment is not paid when due, we may suspend services until the account is current.
4. Cancellation and refunds
Cooling-off period
You may cancel within 14 days of signing your agreement for a full refund, provided you have not yet had your first full coaching session. Once substantive delivery has begun, the section below applies.
After delivery begins
Because engagements are bespoke and capacity is reserved for you specifically, fees for the current term are non-refundable once coaching has started, except where required by law or where we agree otherwise in writing. If you need to pause for medical reasons or a genuine emergency, contact us: we will work with you in good faith on a pause or credit.
If we cancel
If we end an engagement early for any reason other than your breach of these terms, we refund the unused portion of your fees on a pro-rata basis.
Rescheduling sessions
Please give at least 24 hours' notice to move a session. Sessions missed without notice may be treated as delivered.
To request a cancellation or refund, email hello@wellthmastery.com. We respond within 5 business days.
5. Your responsibilities
- Give accurate and complete information about your health, including conditions, medications and symptoms.
- Get medical clearance where appropriate before starting or changing a protocol.
- Tell us promptly if your health changes during the engagement.
- Take your own decisions. You remain responsible for what you choose to do with our guidance.
6. No guarantee of results
Outcomes depend on factors we do not control, including your biology, history, consistency and circumstances. We do not guarantee any specific result, and any outcomes described on this site are illustrative rather than typical or promised.
7. Confidentiality
What you share in coaching is treated as confidential and is not disclosed without your consent, except where we are legally required to disclose it or where there is a serious risk of harm. We will not use your name, likeness or story publicly without your written permission.
8. Intellectual property
All materials we provide, including protocols, frameworks, documents and portal content, remain our intellectual property and are licensed to you for your personal use during and after your engagement. You may not resell, publish or distribute them, or use them to deliver coaching to others.
9. Limitation of liability
To the fullest extent permitted by law, our total liability arising out of or relating to these terms or our services is limited to the fees you paid in the twelve months before the event giving rise to the claim. We are not liable for indirect or consequential loss, including lost profits or business interruption. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
10. Termination
We may suspend or end an engagement if you breach these terms, if you are abusive to our team, or if we conclude in good faith that coaching is not appropriate for you. Section 4 governs what happens to fees.
11. Governing law
These terms are governed by the laws of [GOVERNING JURISDICTION], and the courts of that jurisdiction have exclusive jurisdiction over any dispute.
12. Changes
We may update these terms. The version in force when your agreement is signed governs that engagement.
13. Contact
[LEGAL ENTITY NAME]
[REGISTERED BUSINESS ADDRESS]
hello@wellthmastery.com